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Privacy Policy

EKOA Life Sciences prioritizes the protection of personal data, maintaining all aspects related to security and privacy. We are committed to transparency in the processing of personal data for our stakeholders. Therefore, this PRIVACY POLICY (“POLICY”) outlines how we collect, use, and transfer information from customers or other individuals who access and/or use our website.

By using our services, you understand that we collect and use your personal information as described in this POLICY, under the standards of Federal Law No. 13,709/2018 (General Data Protection Law – LGPD), consumer provisions of Federal Law No. 8,078/1990, and other Brazilian legal norms.

EKOA Life Sciences, acting as the Data Controller, commits to the provisions of this PRIVACY POLICY.

1. What data do we collect about you and for what purpose?

Our website collects and uses some of your personal data to facilitate service provision and enhance the user experience.

a) Personal data provided by the data subject:

  1. Information provided by users (contact information, professional data, financial or technical information);
  2. Navigation data (IP address, location, country, browsing time, access time) or data that arises from your interaction with our website;
  3. Cookies and Internet tracking systems;
  4. Information about the user’s religious beliefs is collected when filling out the registration.

2. Consent

We process your personal data based on your consent. Consent is the free, informed, and unequivocal expression by which you authorize us to process your data. Therefore, in accordance with the General Data Protection Law, your data will only be collected, processed, and stored with prior and express consent.

Your consent will be obtained specifically for each purpose described above, demonstrating EKOA Life Sciences’ commitment to transparency and good faith towards its users/customers, following relevant legislative regulations. By using EKOA Life Sciences services and providing your personal data, you are aware of and consenting to the provisions of this PRIVACY POLICY, as well as understanding your rights and how to exercise them. You can revoke your consent at any time and at no cost.

It is important to note that revoking consent for data processing may result in the inability to properly perform certain website functions that depend on the operation. Such consequences will be informed in advance.

3. What are your rights?

EKOA Life Sciences ensures its users/customers the rights of data subjects, as provided in Article 18 of the General Data Protection Law.

Therefore, you can, free of charge and at any time:

a. Confirm the existence of data processing in a simplified, clear, and complete format;
b. Access your data, requesting them in a legible copy in printed or electronic form, secure and reliable;
c. Correct your data by requesting their editing, correction, or update;
d. Limit your data when unnecessary, excessive, or processed in violation of the law, through anonymization, blocking, or deletion;
e. Request the portability of your data through a report of personal data;
f. Delete your data processed with your consent, except as provided by law;
g. Revoke your consent, disallowing the processing of your data;
h. Be informed about the possibility of not providing your consent and the consequences of refusal;

4. How can you exercise your rights as a data subject?

To exercise your rights as a data subject, you must contact EKOA Life Sciences through the available channels:

  • Email;
  • Phone.

To ensure your correct identification as the data subject, we may request documents or other evidence that can confirm your identity. In this case, you will be informed in advance.

5. How and for how long will your data be stored?

Your collected personal data will be used and stored for the time necessary to provide the service or achieve the purposes outlined in this PRIVACY POLICY, considering the rights of data subjects and controllers.
In general, your data will be kept for the duration of the contractual relationship between you and EKOA Life Sciences. After the storage period for personal data, they will be deleted from our databases or anonymized, except as legally provided in Article 16 of the General Data Protection Law, namely:

a. Compliance with legal or regulatory obligations by the controller;
b. Study by a research institution, ensuring, whenever possible, the anonymization of personal data;
c. Transfer to a third party, respecting the data processing requirements stipulated by the law; or
d. Exclusive use by the controller, with third-party access prohibited, and provided that the data are anonymized.

In other words, personal information about you that is essential for the compliance with legal, judicial, and administrative determinations and/or for the exercise of the right to defense in judicial and administrative proceedings will be maintained, regardless of the deletion of other data.

The storage of collected data reflects our commitment to the security and privacy of your data. We employ measures and technical protection solutions to ensure the confidentiality, integrity, and inviolability of your data. Additionally, we have security measures appropriate to the risks and access control to stored information.

6. What do we do to keep your data secure?

To keep your personal information secure, we use physical, electronic, and managerial tools aimed at protecting your privacy. We apply these tools considering the nature of the collected personal data, the context and purpose of processing, and the risks that potential breaches pose to the rights and freedoms of the data subject.
Among the measures we adopt, we highlight the following:
a. Only authorized personnel have access to your personal data;
b. Access to your personal data is granted only after committing to confidentiality;
c. Your personal data is stored in a secure and appropriate environment.

EKOA Life Sciences is committed to adopting best practices to prevent security incidents. However, it is necessary to emphasize that no virtual page is entirely secure and risk-free. Despite all our security protocols, situations beyond our control may occur, such as cyberattacks by hackers, machine invasions, or situations resulting from the negligence or imprudence of the user/customer. In the event of security incidents that may pose a relevant risk or damage to you or any of our users/customers, we will notify the affected parties and the National Data Protection Authority of the incident, in accordance with the provisions of the General Data Protection Law.

7. With whom can your data be shared?

EKOA Life Sciences, aiming to preserve your privacy, will not share your personal data with any unauthorized third party. Your data may be shared with future business partners, where we will inform which data will be shared and with whom we will share it. These partners will receive your data only to the extent necessary for the provision of contracted services, and our contracts are guided by the data protection standards of the Brazilian legal system.
However, our partners have their own Privacy Policies, which may differ from ours. We recommend reading these documents. Additionally, there are other scenarios in which your data may be shared:
a. Legal determination, request, requisition, or judicial order, with competent judicial, administrative, or governmental authorities.
b. In the event of corporate changes, merger, acquisition, and incorporation, automatically;
c. Protection of the rights of EKOA Life Sciences in any kind of conflict, including judicial matters.

8. International data transfer

Some of the third parties with whom we share your data may be located or have facilities in foreign countries. In these conditions, your personal data will be subject to the General Data Protection Law and other Brazilian data protection laws. Therefore, EKOA Life Sciences commits to always adopting efficient cybersecurity and data protection standards, making the best efforts to comply with legislative requirements. By agreeing to this PRIVACY POLICY, you consent to this sharing, which will occur according to the purposes described herein.

9. Cookies or navigation data

EKOA Life Sciences uses cookies, which are text files sent by the platform to your computer and stored there, containing information related to website navigation. In short, cookies are used to improve the user experience. By accessing our website and consenting to the use of cookies, you acknowledge and accept the use of a navigation data collection system with the use of cookies on your device. You can, at any time and at no cost, change permissions, block, or refuse cookies. However, revoking consent for certain cookies may hinder the correct functioning of some platform features. To manage cookies, you can do so directly in the browser settings, in the cookie management area. You can access tutorials on the subject directly through the links below:

  1. If you use Firefox.
  2. If you use Safari.
  3. If you use Google Chrome.
  4. If you use Microsoft Edge.
  5. If you use Opera.

10. Changes to this Privacy Policy

We reserve the right to modify this PRIVACY POLICY at any time, especially due to adjustments to any changes made on our website or legislative changes. We recommend that you review it frequently. Any changes will take effect upon publication on our website, and we will always notify you of any changes made. By using our services and providing your personal data after such modifications, you consent to them.

11. Responsibility

EKOA Life Sciences foresees the responsibility of agents involved in data processing processes, based on Articles 42 to 45 of the General Data Protection Law. We commit to keeping this PRIVACY POLICY updated, observing its provisions and ensuring compliance. Additionally, we undertake to seek secure technical and organizational conditions to protect the entire data processing process. If the National Data Protection Authority (ANPD) demands measures regarding data processing by our organization, we commit to following them.
a. Disclaimer
As mentioned in item 6, although we adopt high security standards to prevent incidents, no virtual page is entirely risk-free. Therefore, EKOA Life Sciences is not responsible for:
b. Any consequences arising from the negligence, imprudence, or lack of skill of users regarding their individual data. We guarantee and are responsible only for the security of data processing processes and compliance with the purposes described in this document;
c. We emphasize that the responsibility for the confidentiality of access data lies with the user;
d. Malicious actions by third parties, such as hacker attacks, except in the case of proven negligent or deliberate conduct by EKOA Life Sciences;
e. We highlight that in the event of security incidents that may pose a relevant risk or damage to you or any of our users/customers, we will notify the affected parties and the National Data Protection Authority (ANPD) of the incident and comply with the necessary measures;
f. Any consequences arising from false or maliciously inserted information are the sole responsibility of the user/customer.

12. Data Protection Officer

If you have questions about this PRIVACY POLICY or the personal data we process, you can contact our Data Protection Officer through the following channels:

Business phone: +55(61)98172-8249